Terms of Service

Effective Date: 12 Oct, 2025

Welcome to SVILLA! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

SVILLA is a female-founded brand based in California, USA. By using our website and purchasing our products, you agree to comply with these Terms of Service and all applicable laws.

2. Product Information

We make every effort to display as accurately as possible the colors, features, and specifications of our products. However, we cannot guarantee that your device’s display will represent the true color or appearance.

3. Orders

  • All orders are subject to availability.

  • SVILLA reserves the right to refuse or cancel any order for reasons including product or service unavailability, errors in pricing or product information, or suspected fraud.

  • Once an order is confirmed, it constitutes a binding contract between you and SVILLA.

4. Pricing and Payment

  • Prices are listed in USD and are subject to change without notice.

  • Payment must be completed at the time of purchase. We accept major credit/debit cards and other payment methods listed on our website.

  • You are responsible for any applicable taxes, duties, or customs fees.

5. Shipping and Delivery

  • Shipping policies, costs, and delivery estimates are outlined on our Shipping Policy page.

  • SVILLA is not responsible for delays caused by shipping carriers or customs.

6. Returns, Exchanges, and Refunds

  • Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy.

  • By placing an order, you agree to follow the procedures outlined in our policy.

7. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of SVILLA and protected by copyright and trademark laws.

  • You may not use, reproduce, or distribute any content from this site without prior written permission.

8. Limitation of Liability

  • SVILLA is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • To the fullest extent permitted by law, our total liability will not exceed the purchase price of the product.

9. Governing Law

These Terms of Service are governed by the laws of the State of California, USA. Any disputes will be resolved in the appropriate courts of California.

10. Changes to Terms

SVILLA reserves the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Continued use of the site constitutes acceptance of the updated terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us at:
Email: info@svilla.us